Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Cannot cancel my subscription
#1
Exclamation 
Hi! I want to cancel my subscription.
However, if I click on the Cancel button at http://sexysaffron.com/amember/member it does not work. Instead I get the page below and I stay subscribed.

Please let me know how I can unsubscribe.

Thanks!

Here is the Error page:

An Error has occurred
exception 'Am_Exception_InternalError' with message 'ccBill Subscription Management error: Incorrect response received while attempting to cancel subscription!' in /home/bacchusent/public_html/amember/application/default/plugins/payment/ccbill.php:178
Stack trace:
#0 /home/bacchusent/public_html/amember/library/Am/Paysystem/Abstract.php(477): Am_Paysystem_Ccbill->cancelAction(Object(Invoice), 'cancel', Object(Am_Paysystem_Result))
#1 /home/bacchusent/public_html/amember/application/default/plugins/payment/ccbill.php(662): Am_Paysystem_Abstract->directAction(Object(Am_Mvc_Request), Object(Am_Mvc_Response), Array)
#2 /home/bacchusent/public_html/amember/application/default/controllers/DirectController.php(22): Am_Paysystem_Ccbill->directAction(Object(Am_Mvc_Request), Object(Am_Mvc_Response), Array)
#3 /home/bacchusent/public_html/amember/library/Am/Mvc/Controller.php(107): DirectController->__call('cancelAction', Array)
#4 /home/bacchusent/public_html/amember/library/Zend/Controller/Dispatcher/Standard.php(307): Am_Mvc_Controller->dispatch('cancelAction')
#5 /home/bacchusent/public_html/amember/library/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Am_Mvc_Request), Object(Am_Mvc_Response))
#6 /home/bacchusent/public_html/amember/library/Am/App.php(2048): Zend_Controller_Front->dispatch()
#7 /home/bacchusent/public_html/amember/index.php(92): Am_App->run()
#8 {main}:ccBill Subscription Management error: Incorrect response received while attempting to cancel subscription!
#0 /home/bacchusent/public_html/amember/library/Am/Paysystem/Abstract.php(477): Am_Paysystem_Ccbill->cancelAction(Object(Invoice), 'cancel', Object(Am_Paysystem_Result))

#1 /home/bacchusent/public_html/amember/application/default/plugins/payment/ccbill.php(662): Am_Paysystem_Abstract->directAction(Object(Am_Mvc_Request), Object(Am_Mvc_Response), Array)

#2 /home/bacchusent/public_html/amember/application/default/controllers/DirectController.php(22): Am_Paysystem_Ccbill->directAction(Object(Am_Mvc_Request), Object(Am_Mvc_Response), Array)

#3 /home/bacchusent/public_html/amember/library/Am/Mvc/Controller.php(107): DirectController->__call('cancelAction', Array)

#4 /home/bacchusent/public_html/amember/library/Zend/Controller/Dispatcher/Standard.php(307): Am_Mvc_Controller->dispatch('cancelAction')

#5 /home/bacchusent/public_html/amember/library/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Am_Mvc_Request), Object(Am_Mvc_Response))

#6 /home/bacchusent/public_html/amember/library/Am/App.php(2048): Zend_Controller_Front->dispatch()

#7 /home/bacchusent/public_html/amember/index.php(92): Am_App->run()

#8 {main}
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)